Nancy is a native Bostonian is the Medical Director of Integration for the Massachusetts Behavioral Health Partnership. She has served in this role at the Partnership for 5 years focusing mainly on working with city and state public health officials, medical providers, consumer advocates and business leaders, to improve health outcomes by working to improve health care systems. She brings a keen appreciation of the interdependency of medical, behavioral and social dimensions of health to a career spent implementing actionable, practical strategies for health improvement and system redesign. The major focus of her work is to look at ways to better integrate behavioral health with primary care, partly by focusing on payment reform and health system redesign efforts.
Prior to joining the Partnership she was the Chief Medical Officer for the Boston Public Health Commission, the health department for the City of Boston. In this capacity she oversaw the clinical functions of the Commission and developed initiatives to address emerging health problems. One of her major responsibilities was the supervision of the Infectious Disease Bureau, which included the HIV/AIDs Services Division. This division was the grantee for the Ryan White Part A dollars that continue to support the collaborative/integrated approach to care for residents of the City of Boston living with HIV. Nine years as a primary HIV care provider and Director of Women’s Health at Fenway Community Health Center in Boston made transition to this more population-focused work with HIV an exciting challenge.
Dr. Norman was also instrumental in the restructuring of the health disparities work to realign the focus on health equity and social justice. Dr. Norman completed her internship and residency, including chief residency in internal medicine at Faulkner Hospital after receiving a BA in biology from Bowdoin College and a MD from Boston University School of Medicine. Dr. Norman later received a MPH from Harvard University School of Public Health and completed a clinical fellowship in Community Oriented Primary Care/Preventive Medicine at Carney Hospital. She is currently on staff at Boston Medical Center and Beth Israel Deaconess Medical Center and an Adjunct Assistant Professor of Medicine at Boston University. Dr. Norman is tremendously effective at building coalitions, sustaining relationships, and masterfully exerting influence to effect change.