Title: Engagement Coordinator
Organization: Massachusetts Department of Public Health
Summary of Position
The Office of Local and Regional Health (OLRH) seek a dynamic and experienced communications professional, who is passionate about local and regional health. This position supports the Engagement and Policy Unit in the Office of Local and Regional Health (OLRH) in its efforts to implement the goals and objectives outlined in the Blueprint for Public Health Excellence (Blueprint) by the Special Commission on Local and Regional Health. Specifically, this position will provide support in fulfilling recommendations pertaining to engagement, policy, communications, and sustainability as outlined in the Commission’s Blueprint.
The Coordinator will support the Engagement and Policy Unit in keeping local public health informed, including communicating successes, best practices, and return on investment at the state and local levels. This position will support regular communications statewide, in partnership with MDPH’s Communications Office and other relevant bureaus and programs. Communications work will include supporting the coordination of the regular Local Boards of Health (LBOH) webinar, developing, and designing e-newsletters, spotlighting stories through social media, and the use of other platforms and channels to engage local public health and other relevant partners.
The incumbent will assist the Engagement and Policy Unit with various OLRH communications including press releases, resource development, website content, and legislative reports. The Coordinator will work across all OLRH units to collect pertinent information and will provide support to the development, dissemination, and strategic efforts of creating culturally relevant content for distribution.
The Office of Local and Regional Health acknowledges the history of structural racism and its impact on health. We are committed to improving the quality of life for all Commonwealth residents while eliminating inequities that impact the lives of communities of color who are disproportionately affected by conditions leading to poor health outcomes. The Engagement Coordinator will be part of the Office’s vision of implementing strategies that ensure the Office’s work, policies and programs are inclusive and equitable for all.
Duties and Responsibilities
- Works with staff to develop strategies for communicating with various audiences, including both public and private partners, about local and regional health topics.
- Works with internal and external partners to publicize items of mutual interest through partners’ existing publications, websites, media contacts, email lists, and social media.
- Prioritizes the integration of health and racial equity principles in all community engagement initiatives.
- Supports the coordination of regular communications statewide to local municipal leadership and external partners, including items such as the Local Boards of Health (LBOH) webinars, newsletters, urgent advisories, social media, press releases, and website content.
- Assembles and prepares both required weekly and monthly Commissioner reports by collecting information from each of the OLRH units for dissemination.
- Coordinates office-wide communications needs for the OLRH team, including assisting staff in preparing, reviewing, and finalizing project-specific communication materials.
- Works with the OLRH team to develop key messages for specific local and regional health topics, ensuring their appropriateness for specific audiences in terms of language, literacy, and resonance.
- Assists in developing, implementing, and maintaining project management tools.
- Integrates health and racial equity principles throughout the Unit’s and OLRH’s work in implementing the Blueprint’s recommendations to eliminate health disparities and increase health equity.
- Contributes to a work environment that fosters diversity, inclusion, collaboration, and the understanding of working toward a common goal.
- Understanding of engagement and communications best practices.
- Knowledge and understanding of local health departments, as well as, state government, specific to public health.
- Experience in supporting program development and providing technical assistance.
- Experience developing and implementing workplans, project/program tracking tools and supporting systems change.
- Strong organizational skills, including the ability to maintain accurate records.
- Capable to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.
- Ability to prepare and use charts, graphs, and tables.
- Proficient in working both independently and in a team-oriented, collaborative environment.
- Experience working in or with local health departments.
- Demonstrated proficiency in: Microsoft Office applications (Word, PowerPoint, Excel, Outlook, Teams), Mailchimp, and SurveyMonkey; knowledge of Canva preferred.
- Demonstrated commitment to establishing and maintaining constructive and supportive working relationships with others through effective communication—coupled with the ability to engage, seek out and value the input of diverse stakeholders.
- Understanding and commitment to diversity, cultural competence, and cultural humility, as well as the social determinants of health related to health equity.
- Commitment to working in a dynamic, diverse, and rapidly evolving work environment.
Salary: 62,268.18 – 89,143.08 Yearly
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