Title: Training Manager – Capacity Building and Training Initiative
Organization: Boston Public Health Commission
Summary of Position
As a member of the Division of Violence Prevention’s Capacity Building and Training Initiative, the Training Manager will work as part of a team and in collaboration with BPHC and community partners to build capacity, improve quality, and spread and sustain trauma-informed and equitable systems and violence prevention efforts in the City of Boston. The Training Manager will be responsible for designing curriculum, facilitating trainings to diverse audiences of residents and providers, supporting trauma-informed and equitable organizational change initiatives, including evaluation. The Training Manager will also be
lead on coordinating logistics and follow-up for the Initiative’s core training institutes for providers on topics including trauma/resilience, racial justice/health equity, and domestic, sexual and community violence. The Training Manager is a member of the Division of Violence Prevention at the Boston Public Health Commission. They will report to the Director of Capacity Building and Training and work closely with the Neighborhood Trauma Team Network, the Family Justice Center, as well as other DVP programs.
- Co-facilitate multi-session training institutes as well as shorter workshops with DVP colleagues and partners on topics related to trauma-informed and equitable services, different forms of violence, and racial justice
- Dedicates 20% of time to training and capacity building with Boston Neighborhood Trauma Team Network (NTTN) including participating in monthly training subcommittee, NTTN Monthly Meetings, support NTTN collective or partner-specific trainings and related policy/procedure activities, coordination support with specific training consultants as appropriate, and translation/interpretation support.
- Lead on developing culturally- and linguistically-appropriate curricula and content for internal and external partners, with a particular focus on supporting network of Spanish-speaking family-based early childcare providers
- Ensure training content and facilitation is trauma-informed and equitable and meets needs and strengths of diverse audiences and sectors including: youth workers, early childhood and K-12 educators, home visitors, housing and recovery service providers, advocates serving survivors of domestic, sexual and community violence, healthcare and public health professionals, law enforcement, and residents (both youth and adults).
- Creates promotional materials for trainings, engages in outreach potential participants, sets up registration, and documents outcomes
- Respond to questions and requests for training from programs and agencies. Work closely with the team to streamline requests, maintain database of contacts and outcomes, and manage a calendar of trainings and other projects, including ensuring activities are on schedule to meet deliverables.
- Build new and maintain existing relationships with BPHC and community partners, as well as previous training participants, to identify needs, provide ongoing technical assistance, and link to supportive resources
- Assist in the outreach, screening and intake process for programs and agencies interested in engaging in in-depth organizational training and capacity building initiatives.
- Lead on up to three organizational change and capacity building multi-year partnership initiatives with providers serving communities made most vulnerable, particularly Latinx communities in recovery, survivors of violence, and early childcare providers.
- Support CBTI youth programming, including assisting development of and co-facilitating workshops on mental health awareness, self- and collective-care, and positive identity development with youth (13-18 years old)
- Dedicate up to 7% of time to Spanish-language community education direct service relief work for key partners facing staffing capacity crises to ensure equitable access to culturally- and linguistically appropriate services for Boston residents made highly vulnerable (e.g. Latinx domestic violence survivors, clients in recovery), including assisting with planning and facilitating support groups. This may change to more provider-focused capacity building depending on status of pandemic and associated needs of partners. (All work will be remote until change in public health guidance.)
- Work collaboratively to develop new content and innovative curricula as training needs emerge from internal and external Division of Violence Prevention initiatives; identify, bring together, and work with DVP, BPHC and community partners to design curricula and materials.
- Provide support to partner organizations implementing training-of-the-trainer internal programming, including coaching new trainers on best practices and co-facilitating as needed
- Work closely with the Family Justice Center (FJC) Director and FJC Training Manager on joint trainings and other projects.
- Support evaluation of training and related activities, including designing, collecting, analyzing and presenting evaluation data.
- Assist in developing presentations, reports to funders, grant-writing, updating website, and supervision of interns, consultants, and junior colleagues as needed.
- Represent the initiative, DVP and BPHC in meetings, public forums, events, conferences, and other settings.
- Minimum 6 years of experience in Public Health, Violence Prevention, Public Policy, Human Services, Social Work or related field OR Bachelor’s degree+ in relevant field
- Minimum 3-5 years’ experience designing and implementing training or educational programs and initiatives.
- Bilingual (Spanish/English) required, bilingual/bicultural strongly encouraged.
- Knowledge of youth development and the impact of multiple forms of violence and trauma on children, families, adults and communities.
- Experience working with survivors of violence, for example survivors of community violence, domestic violence or sexual violence
- Demonstrated ability to work and partner with diverse racial, ethnic, cultural, socio-economic, and LGBQ/T communities. Demonstrated commitment to a collaborative, strengths-based approach when working with youth, families and providers.
- Strong group workshop facilitation and training skills. Understanding of trauma-informed and equitable training delivery important, including responding to participants/groups with trauma histories and/or extensive secondary/vicarious trauma.
- Experience in curriculum development, particularly approaches to adult education.
- Candidate must have strong interpersonal skills including ability to practice self-reflection, give and receive constructive feedback, and build meaningful relationship and partnership with providers across different sectors, youth, parents/caregivers, adults and elders.
- Candidate must have excellent organizational skills and attention to detail and have prior experience planning and implementing public health projects or programs. Demonstrated ability to balance working independently and collaboratively to produce high-quality work and consistently meet deadlines.
- Knowledge of the impact of structural and institutional racism, and other forms of oppression, as well as strategies to promote racial justice and health equity.
- Strong writing skills, including the ability to develop accessible, clear and compelling content (slides, handouts, flyers, etc.), reports and other materials for a variety of audiences in a timely manner
- Understanding of organizational change and quality improvement a plus.
- Experience using participatory planning approaches a plus, including facilitating focus groups, convening advisory committees, and conducting literature reviews on best practices.
- Understanding of program evaluation, including design, implementation and basic ability to analyze evaluation data using Excel or other statistical software a plus.
To see the full job description and to apply, click here, and enter requisition number 1391 into the search bar.