Title: Fundraising and Communications Coordinator
Organization: DOVE (Domestic Violence Ended), Inc.
Summary of Position
The Fundraising & Communications Coordinator works as part of a team with the Director of Marketing & Philanthropy and the Events & Community Engagement Coordinator to manage the day-to-day operations of DOVE’s fundraising and development efforts to increase philanthropic support for DOVE’s work.
Primary areas of focus include: donor database management, including data analysis, reporting, and acknowledgement letters; donor relations and communications; annual fund implementation and oversight; website design and maintenance; and print and electronic communications (social media, press releases, writing and coordination of print materials).
About DOVE, Inc.
DOVE (Domestic Violence Ended), Inc. was founded in 1978 and has since grown from one crisis hotline to a comprehensive multi-services organization. DOVE is the only domestic violence organization in Norfolk County. DOVE provides a range of services for individuals who have experienced abuse, including a 24- hour hotline, emergency shelter, safety assessment and planning, supportive education and counseling, support groups, legal assistance, assistance accessing governmental and community-based services, and community outreach and education. At DOVE, we believe that all people have the right to live free from the fear of abuse. At our core, DOVE’s work is about fostering healthier and safer relationships for all.
Roles & Responsibilities
Development and Communications
- Support the Director of Marketing & Philanthropy with all aspects of DOVE’s development events, PR, communications, and marketing activities.
- Oversee and manage the Bloomerang donor database. Responsible for all reporting, donor record keeping.
- Coordinate and produce donor mailings including planning, drafting of content, oversight of design, printing and mailing of the annual appeal letters, special mailings, and other communications. Ensure that DOVE’s print and online communications are well-written, engaging, and speak directly to donors in a respectful way to encourage support for DOVE’s work. Use of segmentation and personalization are key to our communications strategies.
- Write for and coordinate content and design for DOVE’s communication print pieces including: electronic and hard copy newsletters, annual report, brochures, and promotional materials for survivor services.
- Lead and coordinate DOVE’s social media communications efforts. Coordinate or support available interns, development of Giving Tuesday Campaign. Post regularly to social media outlets (e.g., e-communications, Instagram, Facebook, Twitter, Linkedin).
- Manage and update the organization’s website via Wix Website BuilderPlan. Lead the team in managing and creating content for DOVE’s website, including coordinating content with DOVE program staff and writing content. Respond to and troubleshoot all website issues.
- Engage and cultivate DOVE’s donors to encourage increased philanthropic support. Responsible for relationship management. Implement strategic donor engagement plans for donors up to $500.
- Lead and execute all donor acknowledgements and gift processing. Make sure acknowledgements are personalized and sent within 48 hours to constituents in a timely manner. Coordinate thank you calls among board and staff.
- Represent DOVE at community events, to current and prospective donors, elected officials, funders, corporate supporters, and other constituents. Collaborate with Events & Community Engagement Coordinator with all pre-event strategic planning, lending a hand as needed in event ramp up.
- Steward and cultivate donors before and at events (e.g. securing sponsors and table captains) especially as they relate to engaging individual donors and volunteers.
- Serve as liaison with accountant regarding reconciliation of monthly donations and event revenue.
- Co-manage the event software, Greater Giving, with the Event & Community Engagement Coordinator, including performing accurate and timely data entry and reconciliation with the accountants.
- Oversee media coverage and publicity about contributions from individuals and businesses where photographs are needed and press releases are to be written.
- Maintain and update media outlet list.
- Assist Executive Director with special projects as needed.
- Attend and participate in supervision meetings, staff/team and committee meetings, Board and its committee meetings as necessary, and other internal and external trainings.
- Perform administrative and clerical tasks as needed (i.e., answering phone, copying, receiving deliveries and donations, etc.).
- Other duties as assigned.
Following is a summary of the key attributes of the successful candidate:
- You are well organized, have excellent attention to detail, and have the ability to manage multiple tasks at a quick pace and follow through to completion.
- You have strong written and oral communication skills.
- You are tech-savvy with a high level of proficiency with the internet and technology, including websites, social media, Word, Excel, and PowerPoint. Experience working in Wix Website Builder preferred.
- You have some knowledge of donor databases and can learn new systems quickly. Experience working in Bloomerang and Greater Giving preferred.
- You present professionally and have the ability to work well with board members, donors and supporters, and survivors engaged with DOVE.
- You are able to manage time efficiently and meet required deadlines consistently.
- You have a positive approach, can-do attitude, sense of humor, are flexible, and can troubleshoot, triage, and stay poised and calm under pressure.
- You have a solid work-ethic, can work independently, are self-motivated, self-reliant, and dependable.
- You can work effectively, collaboratively, and creatively in a team-oriented environment.
- DOVE seeks to cultivate the leadership potential of promising candidates. Domestic violence survivors, BIPOC, people with disabilities, immigrants, and LGBQ/T people are strongly encouraged to apply.
- You have a strong commitment to DOVE’s mission and goals.
- You have a valid driver’s license, reliable transportation, and willingness to travel.
- You can climb and descend stairs and lift/carry up to 30 pounds.
- You are committed to providing documentation of 35-hours of domestic violence training upon hire, or complete DOVE’s 35-hr Domestic Violence Training within the 1st year of hire.
- CORI (Criminal Offender Record Inquiry) check upon offer of hire.
Full-time (40hr/wk), non-exempt position, generally Monday-Friday 9:00am – 5:00pm, with regular schedule variations based on business needs. The incumbent will be required to work at other times to participate in event planning meetings/community events, to include periodic evening and weekend hours.
** During the current COVID-19 public health crisis, the incumbent has the option to work virtually some days of the week, and may need to be on-site 1-2 days weekly, as negotiated with supervisor
Compensation & Benefits
DOVE is committed to working for social and economic justice, working with engaged and dedicated colleagues, and providing and ensuring training and education in best practices as well as professional development opportunities. As an organization we hold openness to innovation, and we seek the opportunity and resources to do meaningful, impactful work.
- Position will be paid $45,000-$50,000 annual salary/equivalent, depending on skills and experience.
- Paid time off: Vacation (3 weeks in Year 1, increases at Year 3), Personal Days (3 days/year), Sick time (12 days/year), and 12 Holidays.
- Insurance coverage (Health/Dental, Short-Term Disability, and Life).
- Opportunity for individual to establish and contribute to retirement account.
- To apply, send cover letter specifically for this position and a resume to Ms. Dawn Hayes, Director, Marketing & Philanthropy, at email@example.com.
- Applications will be accepted on a rolling basis until position is filled.
- Applications or resumes without a cover letter expressing interest in employment at DOVE will not be considered.
For more information on DOVE, see our website: www.dovema.org