Division: Office of Health Equity and Office of Population Health
Organization: Massachusetts Public Health Department
Summary of Position
The Department of Public Health (DPH), the Office of Health Equity (OHE) and the Office of Population Health (OPH) are seeking a dynamic and dedicated individual to fill the role of Housing Stability Project Coordinator. The selected candidate will coordinate across all DPH Bureaus, identify and resolve gaps in housing and health-related social need services for people at risk for homelessness or housing instability, with a specific focus on those who have substance use disorder and/or mental health conditions.
The incumbent will identify both opportunities for enhancements in existing processes, and spearhead performance management initiatives that will spread existing work towards improvements across the Department. The selected candidate will work to implement change ensuring consistency in program response to improve housing stability among those being served by DPH programs and facilities, close any gaps in services, track progress and outcomes to spread and sustain improvements.
- Coordinate with DPH staff and programs to tailor existing processes to meet the needs of housing insecure and homeless populations within the Commonwealth.
- Utilize approaches such as health, racial and disability equity framing with strong grounding in the social determinants of health, culturally and linguistically appropriate services, and ensuring inclusion and universal design that meets the needs of all we serve.
- Identify current housing program strategies and services for at-risk persons due to substance use disorders and/or significant mental illness.
- Support the development of appropriate descriptions and definitions of housing insecurity and homelessness as well as corresponding metrics to facilitate evaluation and performance management activities.
- Develop and implement standards for use in monitoring the efficacy of various identified referral procedures and in meeting the needs of populations we are referring.
- Develop, implement and maintain project tools to track progress and report on findings to key stakeholders.
- Coordinate, facilitate and establish effective systems for communication with all internal and external contractual partners, including the Interagency Council on Housing and Homelessness.
- Identify opportunities for program enhancements and develop any documentation, presentations or necessary reporting to communicate these clearly, to internal and external partners.
- Evaluate and report on grant-related activities in order to determine progress and effectiveness, and confer with management to provide evaluation data on the uptake of procedures, and to make recommendations concerning changes as needed.
- Develop project policies, protocols, and procedures to ensure compliance with reporting timelines and deliverables as this is a grant-funded position.
- Participate in the development, implementation, and coordination of federal grant evaluation and data collection protocols.
- Knowledge of work simplification methods, including quality improvement or performance evaluation.
- Ability to analyze and determine the applicability of data to draw conclusions and make appropriate recommendations.
- Skilled in exercising discretion in handling confidential information.
- Aptitude in gathering information by examining records and documents and by questioning individuals.
- Proven experience assembling information, preparing and utilizing charts, graphs and tables.
- Knowledge of the housing landscape, the housing crisis, and support services for populations that are housing insecure or currently homeless.
- Strong knowledge of the methods and techniques of statistics, including means, medians, modes and standard deviations including the terminology and standard abbreviations used in statistics.
- Proficiency utilizing computer applications such as Microsoft Word, Excel, PowerPoint, and Access and other project management tools.
Minimum Entrance Requirements
Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.
I. A Bachelor’s degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*
III. A Bachelor’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE: No substitutions will be permitted for the required (B) experience.
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