Job Posting for CommunicateHealth: Digital Project Manager

Title: Digital Project Manager (1 Full-Time Position in Northampton, MA or Rockville, MD)

Organization: Communicate Health 

Brief Summary of Position:

Communicate Health is looking for an experienced digital project manager with excellent organization skills and a proactive mentality. The digital project manager manages the development of complex websites and digital projects with multidisciplinary teams of researchers, writers, designers, and developers. The ideal candidate enjoys working independently and collaboratively, has experience giving and receiving feedback, and has outstanding organizational skills and attention to detail. The idea candidate is committed to making health information easier to understand and use.

Responsibilities: 

  • Lead the development of websites and digital products with a multi-disciplinary team
  • Oversee and inform content management system (CMS) configuration and development
  • Develop user and technical requirements and specifications and adjust as necessary based on client feedback and user research
  • Create and maintain overarching project plan, timeline, and budget
  • Ensure products are delivered following UX and UI best practices, on time, and within scope and budget
  • Maintain positive, clear communication with clients and other stakeholders and provide them with clear recommendations in plain language
  • Keep project teams and clients focused by advocating for end users
  • Integrate findings from user research studies into message and product development
  • Oversee and inform post-production quality control (QC) processes
  • Act as a connector across project teams to integrate project-level lessons learned across the organization

Required Qualifications:

  • 3-7 years in a project management role overseeing complex web projects, preferably for or within the federal government
  • Degree in business, communication, information design, computer sciences, program administration or other related field (Masters preferred)
  • Experience overseeing website redesigns using an open source CMS like Drupal or WordPress
  • SExperience with human-centerd design, usability standards, and best practices to develop digital products (preferably within a health context)
  • Ability to “think on your feet” and come up with creative and appropriate solutions
  • Ability to work well in teams with other highly-qualified professionals in a relaxed, culturally-diverse environment

Preferred Qualifications:

  • Experience migrating content into a CMS
  • Familiarity with the nuances of federal clearance processes and security standards
  • Familiarity with federal plain language guidelines and Section 508 compliance
  • Successful management of federal contracts — including building relationships with clients, managing subcontractors, supporting a project team, tracking actual costs, developing budgets, preparing cost estimates, and forecasting
  • Solid working knowledge of common operating systems and software including iOS for Mac. Comfortable with digital-based work, especially digital project management and collaboration tools and video conferencing.

To Apply:

Please send cover letter and resume to jobs@communicatehealth.com.