Job Posting for CommunicateHealth: Social Media and Outreach Associate

Title: Social Media and Outreach Associate (1 Full-Time Position in Northampton, MA or Rockville, MD)


Brief Summary of Position:

CommunicateHealth is looking for a motivated self-starter with excellent organizational skills and a strong interest in health communication. The ideal candidate believes in the power of social media — and wants to use that power for good. The ideal candidate applies a perfectionist’s eye for detail to all tasks, whether  crafting a tweet, combing through social media analytics, or capturing key takeways from a client meeting.


The Social Media and Outreach Associate, will work closely with the Social Media Manager and project teams to implement strategic and creative health communication efforts. This individual will support a wide variety of tasks, which may include:

  • Crafting engaging content for client and internal social media accounts
  • Working with our design team to develop visually compelling graphics for social media
  • Coordinating multiple client and internal social media accounts, including scheduling content, monitoring engagements, and analyzing metrics
  • Brainstorming outreach strategies — and developing and implementing promotion plans for client initiatives
  • Supporting the project team with day-to-day tasks like scheduling meetings, drafting agendas, taking meeting notes, and maintaining timelines
  • Providing excellent customer service to our clients at all times
  • Developing marketing and outreach materials for CH’s public health stock photo marketplace, Picture Public Health

Required Qualifications:

  • BA in a related field, such as communication, public health, English, or social sciences
  • 1-2 years of professional experience managing a variety of social media platforms, including Facebook, Twitter, LinkedIn, and Instagram
  • Excellent writing skills and a flare for clear communication

Preferred Qualifications: 

  • Comfort with social media management and analytics tools (e.g., Hootsuite, Sprout Social)
  • Experience contributing to outreach and promotion strategic plans, including developing and managing schedules and timelines
  • Experience with website content maintenance, including basic HTML and content management systems like Drupal
  • Demonstrated familiarity with health literacy principles
  • Solid working knowledge of common operating systems and software including iOS for Mac
  • Comfort with digital-based work, especially digital project management and collaboration tools and video conferencing

To Apply:

Please send cover letter and resume to