Job Posting for Massachusetts CommunicateHealth: Health Communication Manager (Health Policy)

TitleHealth Communication Manager (Health Policy)

Organization: CommunicateHealth

Brief Summary of Position:

CommunicateHealth is seeking an experienced health communicator with a proven interest in message and product development — especially for health policy issues. Candidates should be able to synthesize audience research, health education and behavior change theories, and plain language writing to create meaningful, accessible, and actionable communication tools for clients and consumers. Candidates should enjoy working independently and collaboratively, have experience giving and receiving feedback, have outstanding organization skills and attention to detail, and be passionate about making health information easier to understand and use.

Duties & Responsibilities: 

  • Lead the development of communication products with a multi-disciplinary team and ensure products are delivered on time and in budget
  • Keep project teams and clients focused by advocating for end users
  • Develop product requirements and specifications and adjust as necessary based on client feedback and user research
  • Develop research protocols, including screeners and moderator’s guides
  • Conduct formative research with consumers and professionals
  • Integrate user research studies into message and product development
  • Write clear, concise reports (from top-level summaries to detailed technical reports) for delivery to clients
  • Research a variety of health- and wellness-related topics — particularly those related to health policy and health data — and distill the most relevant actions and recommendations
  • Gather and review feedback on content from editors, usability professionals, and subject matter experts, and revise content appropriately
  • Work with design, content, and usability staff on information architecture, content strategy, and content layout
  • Oversee and inform post-production quality control (QC) processes
  • Act as a connector across project teams to integrate project-level lessons learned across the organization

Preferred Qualifications: 

  • Experience developing materials for audiences with limited (health) literacy skills
  • Experience developing materials for public health professionals, particularly to communicate federal policy initiatives
  • Experience managing project or program budgets
  • Familiarity with Healthy People 2020
  • Experience engaging partners and stakeholders in developing communication strategy
  • Familiarity with federal plain language guidelines and best practices
  • Experience working with graphic designers and web developers
  • Experience managing product development, including requirements-gathering and launch planning
  • Supervisory experience
  • Experience translating technical/medical information into plain language
  • Familiarity with IRB, Office of Management and Budget Paperwork Reduction Act, and nuances of research clearance processes

To Apply: 

Please send cover letter, resume, 2 writing or portfolio samples, and 3 references to

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