Title: Senior Program Manager, Healthcare System Preparedness
Organization: Boston Public Health Commission
Brief Summary of Position:
Duties & Responsibilities:
- Provide overall program and project management for the Boston Healthcare Preparedness Coalition (HPC) to ensure that Boston HPC priorities are met and projects are completed.
- Provide administrative support for the Boston HPC, including managing calendar invites, meeting schedules, meeting agendas and notes, contact lists, voting process, and other administrative business as required.
- Work collaboratively with the Boston HPC Chair, Co-Chair, and Executive Committee members to provide strategic leadership to the coalition.
- Provide reports on working groups, project status, timelines, budget status, and other Boston HPC business as necessary to Boston HPC Executive Committee members.
- Provide project management, meeting facilitation, and administrative support for Boston HPC working groups, Boston HPC General Membership meetings, and Boston HPC Executive Committee meetings.
- Perform outreach, partnership engagement, and member relationship building with all healthcare disciplines across the Boston HPC, and with community and statewide partners. This includes the delivery of presentations and education sessions.
- Maintain and update the Boston HPC membership web portal at www.BostonHPC.org.
- Develop and maintain mechanisms to share information across disciplines within the Boston HPC.
- Represent BPHC and Boston HPC at meetings, conferences and other events as needed, including attendance and participation of all statewide HMCC meetings as required by the Massachusetts Department of Public Health.
- Serve as a Duty Officer for the Boston Public Health Commission’s Medical Intelligence Center (MIC) to ensure 24/7 coverage, after appropriate on-boarding and training.
- Staffs the MIC during emergencies affecting public health and healthcare.
- Work with Boston HPC members and BPHC staff to further develop the public health and healthcare coordinating center functions of the MIC.
- Participate in the development and maintenance of plans, protocols and procedures for daily and emergency operations that impact BPHC and the Boston HPC.
- Participate in drills and exercises testing Boston HPC capabilities.
- Coordinate the After Action Reporting (AAR) process for exercises and real-world activations for the Boston HPC. Oversee the implementation of corrective actions, and update plans to reflect changes.
- Participate in trainings and other educational opportunities to enhance knowledge of emergency preparedness, response and recovery field.
- Ensures that project goals and objectives are consistent with both federal and state grant guidance.
- Collects, reviews, and analyzes information to determine effectiveness and recommend changes/improvements.
- Maintains an ongoing awareness of OPHP plans, protocols and procedures for daily and emergency operations.
- Prepares reports and briefing materials to provide information on status of all projects, as well as recommendations for future action.
- May assist with oversight of Memoranda of Agreement, RFP’s and grants with regional partners.
- Participates in grant planning, coordination and management.
- Represents OPHP at meetings, conferences and other events as needed.
- Supervises consultants and interns as assigned.
- Performs other duties to support BPHC and OPHP operations as required.
Preferred Qualifications: Master’s degree in a related discipline with one year or more demonstrated experience in managing projects involving significant collaboration and coordination; or a BA/BS and at least 3 years of demonstrated experience in managing projects involving significant collaboration and coordination in a related field; or a GED or High School Diploma and at least 6 years of demonstrated experience in managing projects involving significant collaboration and coordination in a related field:
- Planning, coordination and management experience with a coalition(s) is required.
- Experience in emergency management, public health or healthcare systems is required.
- Excellent relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders is essential. This includes public and private sector partners, and those representing local, state and federal government agencies.
- Strong organizational skills are required as is a demonstrated knowledge of the project management process.
- Personal qualities of integrity, accountability, and commitment to the mission of OPHP;
- Excellent written and verbal communication skills required, including the ability to write clear, concise reports based on relevant research and data, and the ability to give clear written and oral instructions.
- Demonstrated ability to work well as a member of a team is required.
- Advanced knowledge & experience with MS Office, MS Word, MS Excel, and PowerPoint required.
- Experience with grant writing, executing contracts and purchasing preferred.
- Familiarity with and knowledge of public sector work, working with state and federal agencies, and/or local community agencies is a plus.
- Has or is willing to obtain Certified Emergency Manager/Associate Emergency Manager (CEM/AEM) certification to meet recognized industry standards.
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