Job Posting for CommunicateHealth: Digital Project Manager

TitleDigital Project Manager

(1 Full-Time Position in Northampton, MA or Rockville, MD)

Organization: CommunicateHealth

Brief Summary of Position:

CommunicateHealth is looking for an experienced project manager with a proven ability to manage the development of complex websites and digital products with multidisciplinary teams of researchers, writers, designers, and developers. You should  enjoy working independently and collaboratively, have experience giving and receiving feedback, and have outstanding organizational skills and attention to detail. You must be committed to making health information easier to understand and use.

Duties and Responsibilities:

  • Lead the development of digital products with a multi-disciplinary team
  • Ensure products are delivered following user-centered design best practices, on time and within scope and budget
  • Maintain positive client relationships and provide clients with clear recommendations in plain language
  • Keep project teams and clients focused by advocating for end users
  • Develop user and technical requirements and specifications and adjust as necessary based on client feedback and user research
  • Integrate findings from user research studies into message and product development
  • Oversee and inform post-production quality control (QC) processes
  • Act as a connector across project teams to integrate project-level lessons learned across the organization


  • 3-7 years of experience in a project management role overseeing complex development projects, preferably for or within the federal government
  • Degree in business, communication, computer sciences, program administration, or other related field (Masters preferred)
  • Experience overseeing website redesigns using an open source CMS like Drupal or WordPress
  • Ability to “think on your feet” and come up with creative and appropriate solutions
  • Ability to work well in teams with other highly-qualified professionals in a relaxed, culturally-diverse environment


  • Familiarity with the nuances of federal clearance processes and security standards
  • Familiarity with federal plain language guidelines, Section 508 compliance, and best practices in usability and UX design
  • Successful management of federal contracts — including building relationships with clients, managing subcontractors, supporting a project team, tracking actual costs, developing budgets, preparing cost estimates, and forecasting
  • Experience with user-centered design, usability standards, and best practices to develop digital products in a health context
  • Familiarity with federal plain language guidelines, Section 508 compliance, and best practices in usability and UX design

To Apply: 

Please send cover letter and resume to by July 31, 2018.

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