Job Posting for Mass Department of Public Health: Quality Assurance Analyst

TitleResearch Analyst III, Quality Assurance Analyst – Bureau of Infectious Disease & Laboratory Sciences, JP Campus

Organization: The Massachusetts Department of Public Health

Brief Summary of Position:

The Massachusetts Department of Public Health (DPH) is seeking a Research Analyst III for the role of Quality Assurance Analyst to conduct Vaccines for Children (VFC) site visits and trainings at healthcare provider offices, primarily in central Massachusetts. The Immunization Program is committed to promoting the health of Massachusetts’ citizens by ensuring that all individuals are fully immunized in a timely manner, thereby reducing the burden of vaccine preventable diseases that affect the residents of the Commonwealth. The ideal candidate will be highly detail oriented, have exceptional communication skills and experience working with healthcare providers.

Duties & Responsibilities:

  • Build rapport and relationships with healthcare provider offices in the Central Region and act as a resource to these providers. 
  • Conduct compliance site visits for the Vaccines for Children Program (VFC) at public and private healthcare provider offices, mostly in central Massachusetts.
  • During site visits complete the required questionnaire, explain the complex system of VFC eligibility, the availability of state supplied vaccine, proper vaccine storage and enter findings into database according to protocol. Present findings and recommendations to provider with a formal report.
  • Based on findings from the site visit, determine if any follow-up is needed and complete the follow-up according to protocol and the needs of the site. Enter data and findings from follow-up into database.
  • Identify potential cases of fraud and abuse related to state supplied vaccine and the VFC Program.  Report these findings according to protocol.
  • Provide in person training to provider sites and staff new to the responsibilities of the VFC program.  This includes detailed training on proper storage and handling of vaccines. 
  • Assist with data entry, cleaning and analysis for school and provider site visit data on an as-needed basis.
  • Provide back-up coverage to other regions of the state, and other units of the Immunization Program.
  • Keep informed of current immunization schedules, recommendations, rates and current events in vaccine preventable diseases.


Applicants must have (A) at least four years of full-time, or equivalent part-time, technical or professional experience in research or statistical work, and (B) of which at least one year must have been in a supervisory, administrative or managerial capacity, or (C) any equivalent combination of the required experience and the substitutions listed below.
I. A Bachelor’s degree may be substituted for a maximum of two years of the required (A) experience.*
II. A Graduate degree from a recognized degree-granting college or university may be substituted for a maximum of three years of the required (A) experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE: No substitutions will be permitted for the required (B) experience.

To Apply: 

To view full job posting or to apply, please click here.

First consideration will be given to those applicants that apply within the first 14 days.

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