Job Posting for CommunicateHealth: Health Communication Researcher

TitleHealth Communication Researcher (1 Full-Time Position in Rockville, MD or Northampton, MA)

Organization: CommunicateHealth

Brief Summary of Position:

CommunicateHealth is looking for a communication researcher with a strong, proven interest in health communication and public health. As a researcher, you have worked with diverse audiences ¬using a number of research methods. You have supported complex research projects from beginning to end. You are a talented moderator and interviewer who is passionate about understanding your audiences. You are a critical thinker and get excited about teasing out themes from unstructured data or programming a survey. You excel at translating research findings into meaningful recommendations. You enjoy working independently and collaboratively, have experience giving and receiving feedback, and have outstanding problem-solving skills and attention to detail. You are passionate about making health information easier to understand and use.

Duties and Responsibilities:

  • Conduct communication research (ranging from audience research to materials testing) with consumers and professionals, including in-depth interviews, focus groups, surveys, and usability methods
  • Draft research deliverables (such as protocols and reports) under the supervision of senior research staff
  • Conduct literature reviews and environmental scans
  • Oversee research logistics and coordination – which may include identifying creative recruitment strategies
  • Take organized and detailed notes during interviews, focus groups, usability testing and other research activities
  • Conduct data analysis (qualitative and/or quantitative) and summarize themes and findings under the supervision of senior research staff
  • Translate findings into actionable recommendations for clients
  • Work with staff to communicate findings and recommendations to internal team (writers, designers, and developers) and to the client
  • Write clear, concise reports (from top-level summaries to detailed technical reports) for delivery to clients


  • Master’s degree in a related field such as communication, public health, psychology, or other related social science
  • Minimum 3 years professional experience
  • Experience conducting qualitative communication research using a variety of methods with diverse audiences
  • Demonstrated effectiveness in a research support role, with an ability to lead moderately sized research tasks
  • Strong understanding of communication and health behavior models, theories and principles
  • Experience drafting client-facing reports and deliverables
  • Ability to “think on your feet” and come up with creative and appropriate solutions
  • Ability to work well in teams with other highly-qualified professionals in a relaxed, culturally-diverse environment


  • Experience conducting communication research in the health care or public health sector
  • Experience conducting usability tests to inform recommendations for digital health products
  • Experience conducting research on behalf of the federal government
  • Familiar with IRB, Office of Management and Budget Paperwork Reduction Act, and nuances of research clearance processes
  • Experience translating technical/medical information into plain language

To Apply: 

Please send cover letter and resume to by June 22, 2018.

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