Title: Health Care Facility Specialist II – North Region
Organization: The Massachusetts Department of Public Health
Brief Summary of Position:
The Massachusetts Department of Public Health (DPH) Bureau of Health Care Safety and Quality, Division of Health Care Facilities Licensure and Certification (DHCFLC) is seeking qualified individuals dedicated to public health and quality of life to conduct health care facility surveys. Individuals shall monitor and evaluate the current level of health care services provided throughout the Commonwealth to determine compliance with regulations for licensure and certification. The selected candidate will write evaluative and other reports on findings; design and perform studies evaluating the effectiveness of health care facilities, services, and related programs; consult with Department staff, other states, agencies and organizations on the provision of health care; coordinate health care services and related programs among agencies; and develop and conduct training for health care professionals.
The DHCFLC is responsible for surveying and inspecting approximately 800 Massachusetts health care facilities and programs certified for participation in the Medicare and Medicaid programs. The selected candidate will play a vital role ensuring nursing homes and other health care facilities comply with all state and federal regulations. The ideal candidate will have experience working in a health care setting, an understanding of regulations and policies that apply to health care facilities in Massachusetts, and experience leading a large and diverse team of professionals.
Duties and Responsibilities:
- Inspects and surveys health care facilities and services to determine compliance with rules and regulations for certification and licensure.
- Evaluates the plans of correction submitted from health care facilities and conducts follow up visits to determine ongoing compliance with rules and regulations for certification and licensure.
- Participates in the development of evaluation methods of health care services and related programs in order to determine the degree of acceptance and utilization of health care, type and breadth of service, characteristics of recipients, extent of involvement of professional workers, operational costs and other related activities.
- Performs patient-centered reviews of Medicare and Medicaid recipients to assess the quality and appropriateness of care rendered in such facilities and to assure the compliance of each facility with state and federal utilization control requirements.
- Provides consultation, guidance and training to facilities, health care professionals and other staff involved in patient care, and direction of programs.
- This position surveys facilities statewide with the majority being in the Metro Boston and Northern Regions of the Commonwealth requiring extensive travel.
- Possession of a current and valid Massachusetts Class D Motor Vehicle Operator’s license is required.
- The ideal candidate must have knowledge of the principles and practices of health care administration including the factors, trends, and problems in providing health care services to client groups such as infants and the elderly, to include but not limited to: knowledge of safety practices and procedures followed in providing health care, terminology and standard abbreviations used in health care administration, the types and uses of equipment, apparatus and materials in a health care facility, and the methods of general report writing.
- The ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities.
- The ability to analyze and determine the applicability of heath care data, to draw conclusions and make appropriate recommendations.
- The ability to establish rapport, deal tactfully, and maintain harmonious working relationships with persons from varied ethnic, cultural and/or economic backgrounds as well as the ability to coordinate the efforts of others in accomplishing assigned work objectives.
- The ability to plan and conduct training or instruction and to communicate effectively in oral and written expression in a precise, understandable manner.
- The ability to prepare general and statistical reports, and maintain accurate records.
- The ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates’ training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
- Experience in a health care setting such as a nursing home or hospital conducting patient psychosocial assessments, investigating grievances and allegations of abuse or neglect, and completing patient plans of care.
- Possession of a current and valid license as a professional social worker (LCSW or LICSW) is preferred or professional license in a related field may be substituted.
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