Job Posting for Massachusetts Department of Public Health: Research Analyst I

Title: Research Analyst I

Organization: Massachusetts Department of Public Health

Brief Summary of Position:

The Research Analyst I provides surge capacity for calls received by the Division of Epidemiology and Immunization and additional support for the Office of Integrated Surveillance and Informatics Services within the Bureau of Infectious Disease and Laboratory Sciences. The incumbent will triage telephone calls and assist epidemiologists in conducting surveillance. The individual will triage and verify the accuracy of data received by the Office of Integrated Surveillance and Informatics Services within the Bureau of Infectious Disease and Laboratory Sciences (BIDLS).

Duties and Responsibilities:

  • Provide customer service and assist epidemiologists in conducting surveillance related to infectious diseases by responding to calls from the public, clinicians, and others related to cases of infectious disease.
  • Triage and verify accuracy of data received by the Office of Integrated Surveillance and Informatics Services.
  • Manage laboratory and case report data triage and entry into surveillance and case management system, MAVEN, according to established protocols.
  • Work with epidemiologists to improve data quality, timeliness and completeness; support epidemiologists to ensure program operations are successful.
  • Provide data quality assurance checks; follow up with epidemiologists, laboratories, and other reporting sources on any discrepancies relating to information.
  • Compile data from source documents and convert to acceptable format via data entry, optical scanner and data software programs.
  • Assist in the tabulation of data for surveillance related projects.
  • Pilot test new protocols and systems, and provide feedback to surveillance epidemiologists.
  • Train others in protocols and procedures.
  • Ensure that confidentiality procedures are adhered to and followed appropriately.
  • Perform other duties as required.


Applicants must have (A) at least two (2) years of full-time, or equivalent part-time, administrative, professional or technical experience in work involving research, data analysis, compliance, records management or program administration, or (B) any equivalent combination of the required experience and the substitutions below.

Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.


I. A Bachelor’s degree or higher in a related field may be substituted for the required experience.


  • A Bachelor’s degree in a related field and experience working with data.
  • Ability to maintain sensitivity and attention to detail in handling confidential health information.


  • 75% state paid medical insurance premium
  • Reasonable Dental and Vision Plans
  • Flexible Spending Account and Dependent Care Assistance programs
  • Low cost basic and optional life insurance
  • Retirement Savings: State Employees’ Pension and a Deferred Compensation 457(b) plan
  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time
  • Tuition Remission for employee and spouse at state colleges and universities
  • Short-Term Disability and Extended Illness program participation options
  • Incentive-based Wellness Programs
  • Professional Development and Continuing Education opportunities
  • Qualified Employer for Public Service Student Loan Forgiveness Program

To Apply: 

Submit an application here

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