Title: LGBQ/T* Advocacy & Outreach Coordinator/Community Advocate
Organization: DOVE (Domestic Violence Ended)
Brief Summary of Position:
DOVE provides a range of services for adults, inclusive of gender identity and sexual orientation, who have been abused – physically and sexually as well as emotionally and financially. These services include: crisis intervention; danger/risk assessment and safety planning; supportive counseling, advocacy, and case management; emergency shelter; legal advocacy; support groups; and community outreach and education. DOVE is the only domestic violence shelter and community-based service provider based in Norfolk County, and also serves the greater South Shore.
This position is responsible to: provide general supportive counseling and advocacy services to survivors of domestic violence (community-based and shelter); conduct trainings and provide outreach and information about DOVE’s services as well as to raise awareness about LGBQ/T* violence issues; serve as a liaison between DOVE and LGBQ/T* community members; and provide advocacy and guidance re: strengthening of LGBQ/T*-responsive services within DOVE and to community health and social service providers. This position reports to the Senior Manager, Community Services and will also work closely with the Senior Manager, Prevention & Education.
Community Advocacy/Direct Service Provision (60-65%)
- Provide emotional support, supportive counseling, advocacy, and assistance to survivors seen through DOVE’s community-based services. Includes conducting danger assessment and safety planning as well as connecting survivors with internal and external services (e.g., legal, housing, benefits, mental health and substance abuse, etc.). Act as Counselor of the Day in rotation with other Advocates and Interns in Community Office.
- Serve as Advocate for 1 Emergency Shelter program participant.
- Work collaboratively with health and social service providers, LGBQ/T* service providers, therapists, child protection services, and others to ensure coordination of services for clients.
- Design, promote, and co-facilitate psycho-educational and/or support groups as assigned, with targeted outreach to LGBQ/T* survivors.
- Be available for consultation by other team members and intern(s) as well as community partners as needed, particularly on the needs of LGBQ/T* survivors.
- Periodically provide coverage of the shelter and hotline.
- Assist Senior Managers with ongoing program development and development/evaluation of program effectiveness.
- Participate in regular on-call rotation (1 week every 5-7 weeks).
LGBQT Community Outreach & Awareness, Program-Building, & Liaison (25-35%)
- Initiate contact and grow relationships with community service providers, churches, schools, and others working with LGBQ/T* communities to promote awareness of DOVE’s services.
- Contribute to outreach and collaboration events, including representing DOVE at community and health fairs, tabling events, gay pride and LGBQ/T* events and forums.
- Conduct presentations to promote awareness of LGBQ/T* partner violence issues, as well as DOVE’s services.
- Assess, be a voice for, strengthen, and grow DOVE’s policies, practices, and organizational capacity to provide services that are informed by and responsive to LGBQ/T* survivors’ needs. Help DOVE earn the trust and confidence of LGBQ/T* communities and survivors.
- Serve as an ambassador for and liaison with DOVE for members of LGBQ/T* communities, sharing information out, and bringing feedback and information in.
- Ensure that all LGBQ/T* survivors are provided with professional, empathic, appropriate services within the context of DOVE’s mission and funder requirements.
Additional Responsibilities (10-15%)
- Participate supervision, team, case review, and staff meetings.
- Maintain documentation of services provided.
- Prepare client service documentation and programmatic statistics and reports.
- Complete other duties as assigned.
- Must be committed to DOVE’s mission, to using empowerment practice, to ending violence and oppression, and to promoting social justice and social change.
- Must provide documentation of 35 hours of domestic violence training upon hire, or complete DOVE’s 35-hour Domestic Violence training within 1st year of hire; additional training in sexual assault preferred.
- Ability to work a flexible schedule as needed.
- The ability to climb and descend stairs and lift/carry up to 30 pounds.
- Must have valid MA driver’s license, reliable transportation, and willingness to travel.
- This position is classified as an Essential Employee of DOVE and may be required to travel during State of Emergency declared by the Governor.
- CORI check upon offer of hire.
For more information on DOVE and the position, click here.
To apply: Send cover letter and resume to Kathleen Lydon, LICSW, Senior Manager of Community Services, DOVE Inc. at: firstname.lastname@example.org
Deadline: August 31, 2015.